Enhancing Hospital Efficiency Through Intelligent Automation
A leading multidisciplinary hospital was facing growing operational inefficiencies in billing, paperwork, and managing patient medical records. With over 85,000 billing entries and over 9 lakh patient files being manually managed, the process became slow and error-prone. To address these challenges, Orbit Techsol implemented an intelligent automation solution that streamlined critical workflows and significantly reduced operational burden.
9 Lakh+
Patient records
successfully digitized
95+
Reduction, freeing
staff for patient care
Seamless
Adoption, digital
workers ensured continuity
Client Background
The hospital relied on legacy systems and manual processes for day-to-day operations. Converting patient files, retrieving historical billing information, and managing bulk printing were all being handled manually. These activities slowed down operations and increased the risk of errors.
The Challenge
-
Patient files stored in outdated systems needed manual work to compile.
-
Each patient had 4 to 400 documents to consolidate.
-
Staff manually pulled billing data from 2018 to 2022 from the portal.
-
PDFs had to be converted and printed manually, taking up a lot of time.
Table of Contents
The Solution
into organized PDFs per patient ID.
in bulk using Excel triggers.
smooth, disruption-free operation.
without modifying existing systems.
The Result
Smarter, Faster, Error-Free Operations
Orbit Techsol’s Intelligent Automation helped the hospital turn slow, manual processes into a faster, more accurate, and scalable system. It improved operational efficiency and set the platform for a more digital and paper-light environment, allowing staff to focus more on patient care instead of paperwork.
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