Job Description

Job Title: Project Manager

Location: Shimla, Himachal Pradesh

Experience: 12 years total, with at least 8 years of Data Centre experience

Requirements:

MCA/Btech ISO 27001 Implementation:

• Implement and maintain an Information Security Management System (ISMS) in accordance with ISO 27001 standards.
• Conduct risk assessments and audits to ensure compliance with ISO standards.
• Prepare documentation for ISO certification processes and lead audit activities
• Strong knowledge of information security principles and practices.
• Proficiency in project management methodologies (e.g., Agile, Waterfall).
• Excellent communication, negotiation, and interpersonal skills.

Technical Skills:

• Familiarity with data centre technologies, infrastructure management, and disaster recovery solutions.
• Understanding of regulatory requirements related to information security.

Personal Attributes:

• Strong analytical and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Proactive attitude towards risk management and compliance.
• Strong knowledge of information security principles and practices.
• Proficiency in project management methodologies (e.g., Agile, Waterfall).
• Excellent communication, negotiation, and interpersonal skills.
• Communicate project status, risks, and issues to stakeholders at all levels.
• Facilitate meetings with stakeholders to gather requirements and provide updates on project progress.

Team Leadership:

• Mentor and guide project team members; foster a collaborative team environment.
• Ensure that team members are trained on relevant policies, procedures, and best practices related to data centre operations.

Continuous Improvements:

• Identify opportunities for process improvements within the data centre operations.
• Implement best practices for data centre management and disaster recovery planning.

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Job Description

This role is designed for individuals with experience in back-office coordination, specifically handling AMC, sales quotes, vendor interactions, and order tracking. The candidate will work closely with OEMs, internal teams, and vendors to ensure smooth operations, warranty renewals, and backend processes.

Basic Details:

Field

• Position Name: Operations – Back Office Coordinator (AMC)
• Location: Noida Sector 58
• Reports: Manager – Operations
• Department: Operations & Service Coordination.

Sector & Industry

• Sector – IT Infrastructure / System Integration
• Sub-sector – AMC Management / Back-office Support
• Industry – Enterprise IT Services & AMC Coordination

Required Qualifications:

• Total Experience – Min 2 yrs
• Educational Background – Graduate in any discipline; preference to BBA/B.Com/B.Tech/IT
• Certifications – NA.

Responsibilities:

• AMC / Sales Quotes – Prepare and coordinate AMC proposals and sales quotes with OEMs and vendors.
• Vendor & OEM Coordination – Engage with OEMs (HP, Cisco, etc.) for support cost approvals, warranty checks, and renewals.
• Backend Data Management – Maintain order records, BORs, and backend data for tracking and reporting.
• Order Tracking – Monitor order status, follow up with vendors/OEMs, and update internal stakeholders.
• Renewals & Warranty Management – Track and ensure timely renewals of AMC contracts and warranties through OEM portals.

Skills:

• AMC & Sales Support
• OEM Portal Familiarity
• Order Coordination
• Documentation & Reporting
• Communication Skills

Ideal Traits:

• Behavioural – Detail-oriented, reliable, and proactive in handling backend operations
• Soft Skills – Strong organizational and coordination skills with the ability to manage multiple tasks.
• Teamwork – Collaborative approach to work with sales, delivery, and vendor teams.

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Company Description

We are seeking a seasoned and strategic Enterprise Sales Manager to join our dynamic team. As a key member focused on enterprise accounts, you will be responsible for driving business growth and fostering long-term client relationships. The ideal candidate should have a proven track record in B2B sales, particularly within enterprise-level accounts, and possess strong communication and negotiation skills.

Role Description

This is a full-time on-site role for an Enterprise Sales Manager located in Delhi. The concerned person will be responsible for new business development, lead generation, business communication, and account management. They will be actively involved in identifying and pursuing new business opportunities, establishing, and maintaining relationships with clients, and managing accounts.

Key Responsibilities

• Develop and maintain sales plan and opportunity pipeline.
• Quickly qualify opportunities and key strategic positions for each new prospect.
• Build and maintain relationships at the executive, operational and IT level.
• Develop strong knowledge of Products & Services and the marketplace.
• Set proper expectations in sales cycles that result in customers who can be used as positive references for future prospects.
• Able to Identify, qualify, and close sales opportunities form team members.
• Identify and cultivate new business opportunities within enterprise accounts through strategic prospecting and networking.
• Develop and execute tailored sales strategies to meet or exceed sales targets and expand market share.
• Set proper expectations in sales cycles that result in customers who can be used as positive references for prospects.
• Stay current with industry trends, market activities, and competitors to anticipate and respond to changing customer demands effectively.

Qualification

• Proven track record of 10+ years in business development, enterprise sales, or account management, ideally with an IT infrastructure in B2B environment.
• Demonstrated success in achieving sales targets and managing enterprise-level accounts.
• Must be open to travel for work.
• Strong negotiation, communication, and interpersonal skills with the ability to build rapport and credibility with senior executives.
• Strategic thinker with a proactive and results-oriented approach to business development.

Compensation:15-20 LPA (will be in fixed and variable format)

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Job Description

A Backup Administrator should have through understanding of Storage and Replication concepts. He should be able to develop solution as per RFP/Tender terms. He should have experience of implementing the solution. He is should be aware iof challenges of deployment in virtualization environment. He is expected to take the initiative on issues and probe deeper into problems to fix root causes to proactively prevent recurrence. Advises on best practices to ensure that customer’s backup solutions are able to work in a reliable, efficient and supportable way. Communicate in a clear and concise manner both in written form of emails, ticket comments, and verbally; as well as internally and on the phone with customers.

Requirement:

Tender Management:

• Consistent regular interaction with both internal and external customers as well as account managers and management.
• Resolve escalated customer issues and manage escalations further to internal support.
• Troubleshooting of backup and restore failures on multiple platforms with varied configurations. Perform data restorations for servers, file systems, and databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer.
• Installation, configuration and troubleshooting of Commvault/Veam/Veritas* backup applications on client servers.

Technology/Function :

• DC Modernization
• Veritas, Commvault, Veeam etc.
• Windows Server, Hyper-V
• Hybrid Cloud Integration.

Job Description/ Responsibility :

• Design and Develop Modernize DC solution (SDDC) ), reference architectures
• Design and Deploy Virtilization solutions in , Linux, VMware, Microsoft Windows.
• Solution Design and Archtecting to solve Business problems.
• Provide design guidance / POC for nextgen technology adoption.
• Enable Sales team with new technology and advance level Solutions
• Identify new solution areas based on market trend or customer requirement.

Key skills /competencies:

• 7-8 years of experience in IT services with at least 5 years of experience in latest Backup Application Env.
• Multivendor Datacentre Technologies Solution Design, Architecture
• Datacentre Infrastructure Consulting
• Virtualization.

Must have broad background and deep experience with the following area:

• Data Center virtualization technologies (compute, networking, and storage)
• Design and deployment of Technologies
• Strong presentation and articulate, demonstrate the value proposition to the customer
• Very strong design and development experience
• Must be able to work independently to run the POC’s / New Technology evaluation /RFP’s
• Developing HA and DR solution in DC Area
• DC Migration from on Prem to Cloud
• Experience of deployment in standalone and cluster setup/
• Should have experience of implementing Data Protector
• Should have experience to implement of Backup from SDN (software define storage)
• Should have experience to implement of Backup for LAN, SAN and VM Based
• Should have experience of D2Tape and D2VTL

Good knowledge in :

• New services offerings on Technologies evaluation
• General understanding of databases including Microsoft SQL* and Mysql*
• Basic analytical and problem-solving skills.
• Must have good reference of Backup implementations.

Qualification : BE/B-Tech/BCA/MCA

Certification: Any Backup Tool certification, which comes in varying levels and requires passing at least one RECENT official exam

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Job Title: Linux administrator

Location: OTPC, Laxmi Nagar, Delhi

Key Responsibilities:

• Administer and maintain RedHat, SUSE, and Oracle Linux servers and Nutanix.
• Manage server infrastructure, including installation, configuration, patching, and security updates.
• Support IT implementation projects related to system infrastructure.
• Perform routine server maintenance and ensure high system availability and performance.
• Administer backup and disaster recovery using Veeam Backup.
• Monitor infrastructure using EMS and Infra Monitoring tools
• Collaborate with cross-functional teams to support business processes.
• Troubleshoot hardware and software issues in a timely and efficient manner.
• Document technical processes, configurations, and procedures.

Skills and Qualifications:

• Minimum 5 years of overall experience, including 3 years in Linux Administration
• B.E./B.Tech/MCA
• Strong knowledge of Linux server environments (RedHat, SUSE, Oracle Linux).

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Key Responsibilities:

• Strategic Partnership Development
• Business Planning and Execution
• Revenue Growth and Demand Generation

Technical Knowledge:

• Familiarity with IT infrastructure solutions, cloud services, networking products, and emerging technologies.
• Knowledge of OEMs like Cisco, Dell, HP, Lenovo, Microsoft, or similar.

Skills:

• Strong negotiation and relationship-building skills.
• Excellent communication and presentation abilities.
• Analytical mindset with proficiency in planning, forecasting, and reporting.
• Ability to work cross-functionally and influence without direct authority.

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Job Description

We are looking for an experienced and client-focused Service Delivery Manager (SDM) to oversee and manage the delivery of IT infrastructure and system integration services to our enterprise and government clients. The ideal candidate will ensure that services are delivered on time, within scope and budget, and to the agreed SLAs and KPIs, while maintaining high customer satisfaction.

Key Responsibilities:

• Candidate will be responsible for taking care of post-sales delivery services calls.
• Track and manage escalations, incidents, and problem management activities.
• Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
• Developing a deep understanding of projects to gain insights into the scope of service delivery.
• Coordinate with internal teams (Pre-sales, Engineering, Procurement, Project Management) and OEMs for timely service execution.
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.
• Providing accurate and regular reports to the management on performance of the service delivery.
• Prepare and deliver service reports, dashboards, and reviews for customers and management.

Required Skills and Qualifications:

• Minimum 3+ years of experience in IT infrastructure or system integration services in a service delivery role.
• Strong understanding of IT systems such as networking, servers, storage, security, virtualization, and cloud.
• Familiarity with OEMs like Cisco, HPE, Dell, Aruba, Microsoft, Fortinet, etc.

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Job Description

We are seeking a skilled and proactive Web Proxy Support Engineer to provide dedicated support for GAIL’s Web Proxy environment. The ideal candidate will possess hands-on experience with Sky-high Web Gateway (formerly McAfee/Trellix Web Gateway) and have a strong understanding of proxy technologies and secure web gateway solutions.

Key Responsibility:

• Provide technical support for the implementation, configuration, and maintenance of the Sky-high Web Gateway.
• Monitor, troubleshoot, and resolve web proxy issues to ensure secure and optimized internet access.
• Collaborate with the GAIL IT security team to implement policies and rules as per organizational requirements.
• Analyze and investigate web traffic logs and generate reports for compliance and performance.
• Apply updates, patches, and policy changes on the Web Gateway system as per operational guidelines.
• Document configurations, procedures, and changes as part of knowledge base maintenance.
• Support change requests, incident response, and routine checks in coordination with other teams.

Required Skills and Qualifications:

• Bachelor’s Degree in Engineering (B.E. in Electronics, Computer Science, or equivalent).
• Minimum 2 years of hands-on experience in Web Proxy or Secure Web Gateway solutions.
• Strong knowledge and working experience on Sky-high Web Gateway (or Trellix / McAfee Web Gateway).

Preferred/Additional Skills (Good to Have)

• Experience with Zscaler or Netskope Web Security platforms – will be considered as P2/P3.

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Job Description

This is a full-time on-site role for an Enterprise Sales Head based out of Noida and Bangalore. He/she will be responsible for driving business from Enterprise segment, strategic planning, customer relationship, market analysis, performance monitoring and high-level business communication. This role will also include leading a sales team to achieve revenue targets and business growth. The ideal candidate will be proactive in identifying and pursuing enterprise-level business opportunities, building and nurturing strong client relationships, and overseeing the performance and development of their team to ensure overall success.

Key Responsibilities:

• Sales Strategy & Execution: Develop and execute a comprehensive sales plan to achieve and exceed revenue targets.
• Account Management: Serve as the primary point of contact for assigned client accounts, understanding their needs, requirements and challenges, if any. Build and maintain strong, long-term relationships with enterprise clients, serving as their primary point of contact. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target.
• Solution Selling: Understand client needs and present customized solutions that address their business challenges and objectives.
• New client acquisition: Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships.
• Market Intelligence: Stay updated on industry trends, competitive landscape, and emerging technologies to provide strategic insights to clients.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure seamless service delivery and client satisfaction. Collaborate with internal teams – Pre and Post sales to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly.
• Reporting & Analysis: Track sales metrics, prepare forecasts, and report progress to senior management. Track and analyse account performance, sales data, account funnel, and market trends to identify opportunities and challenges.

Qualification & Skills:

Education:

• Bachelor’s degree in business administration, Marketing, Information Technology, or a related field is required.
• MBA or Postgraduate Degree in Sales, Marketing, or a related specialization is preferred and will be considered an advantage.

Experience:

• Proven track record of 10+ years in business development, enterprise sales and account management with an IT infrastructure in B2B environment.
• Demonstrated success in achieving sales targets and managing enterprise-level accounts.
• Strong negotiation, communication, and interpersonal skills with the ability to build rapport and credibility with senior executives.
• Strategic thinker with a proactive and results-oriented approach to business development.
• Experienced in leading and managing high-performing sales teams, including setting goals, providing guidance, and driving team performance to achieve business objectives.

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Job Description

We are seeking a dynamic and driven Sales Manager – Government Business to lead our business development initiatives within the government sector. The ideal candidate will have a strong background in IT sales, particularly in system integration and government procurement processes, and be passionate about driving growth in public sector verticals such as defence, military, and public safety.

Responsibilities:

• Should be highly skilled in managing and navigating the complexities of government procurement processes, understanding RFPs, and building strong relationships with government clients.
• Build and maintain strong relationships with government clients and key stakeholders.
• Perform market research to identify B2B opportunities.
• Develop and implement comprehensive business development strategies to achieve company objectives.
• Driving lead generation efforts and new client acquisition through various channels.
• Creating pitches and proposals including requirements gathering for successful conversion of leads.
• Understanding and analysing business technical requirements from clients.
• Conducting introductory calls and following up with clients both online and offline.
• Responsible for Revenue generation from the Government Sales vertical.
• Nurturing leads and follow-ups.

Skill Requirement:

• 10+ years of experience in IT sales or system integration, focused on government clients.
• Strong understanding of sales cycles, government procurement, and public sector operations.
• Self-motivated, goal-oriented, and passionate about business development.

Education: 

Any graduates/ postgraduates

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Job Description

We are looking for a skilled Pre-Sales Consultant specializing in Audio-Visual (AV) solutions to join our team. The ideal candidate will play a crucial role in understanding client needs, designing tailored AV solutions, and supporting the sales team to close deals.

Key Responsibilities:

• Collaborate with the sales team to identify and analyze customer requirements.
• Design and propose innovative AV solutions, including conferencing systems, digital signage, and collaboration tools.
• Prepare and deliver technical presentations and demonstrations to clients.
• Create detailed solution designs, BOQs, and proposals for AV projects.
• Provide technical expertise during client meetings, RFP responses, and solution discussions.
• Stay updated on the latest AV technologies and trends to recommend best-fit solutions.
• Act as a liaison between clients, sales, and technical teams to ensure seamless project handovers.

Required Skills and Qualifications:

• Proven experience of 7+ years in the related role.
• Strong understanding of AV technologies, including displays, audio systems, video conferencing, and control systems.
• Experience in designing and delivering AV solutions for corporate, education, or enterprise environments.
• Excellent communication and presentation skills to engage with clients effectively.

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