Job Title: Project Manager

Location: Delhi

Role Overview:

We are looking for an experienced Technical Project Manager to oversee and manage data center operations and related projects. The ideal candidate will have strong project management expertise along with a hands-on understanding of data center technologies
and operations.

Key Responsibilities:

• Lead and manage end-to-end project delivery for data center operations
• Coordinate with cross-functional teams to ensure timely and successful project execution
• Monitor project scope, timelines, risks, and deliverables
• Ensure smooth functioning of data center infrastructure and operations
• Provide L1+ level technical oversight of data center technologies
• Identify and resolve operational and project-related issues proactively
• Maintain project documentation and reporting standards
• Communicate project updates to stakeholders and leadership

Required Skills & Competencies:

• Strong project management experience
• Working knowledge of data center operations and infrastructure
• Understanding of data center technologies (L1+ level or above)
• Excellent problem-solving and decision-making skills
• Strong communication and stakeholder management abilities
• Ability to manage multiple projects and priorities

Qualification: B.E./B.Tech/MCA

Experience: Minimum 10 yrs exp. in Project Management & DC operations

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Job Title: Senior ServiceNow Developer

Experience: 5–8 Years

Required Technical Skills:

• 5–8 years strong ServiceNow engineering experience
• Working experience in at least one ServiceNow product suite besides ITSM (e.g., SPM, HRSD, GRC)
• Proficient in API development, scoped applications, and Scripted REST/APIs
• Good understanding of ITIL processes and CMDB architecture
• Performance optimization of flows, portal, and integrations
• Hands-on with ITOM modules such as Discovery, Service Mapping, Event Management

Certifications:

• Mandatory: CSA + CAD
• Preferred: CIS in ITOM/ITSM (added advantage)

Key Responsibilities:

• Lead technical design & development using Flow Designer, Integration Hub, custom app development
• Manage & optimize large-scale integrations across enterprise systems
• Lead Service Portal custom widget development and UI framework enhancements
• Own data migration, Transform Maps, and ACL-based secure data access solutions
• Implement Restricted APIs and secure attachment transfer capabilities
• Build team, mentor junior developers and enforce development standards
• Perform platform upgrades and ensure app compatibility

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Job Title: ServiceNow Developer

Experience: 3–5 Years

Required Technical Skills:

• 3+ years hands-on experience in ServiceNow platform development
• Strong knowledge of: Business Rules, Client Scripts, UI Policies, Script Includes
• Integration knowledge: MID Server, Web Services, OAuth, API authentication
• CMDB data model understanding (preferred)
• Experience in at least one ServiceNow product suite besides ITSM (e.g., ITOM, SPM, GRC)

Certifications:

• Mandatory: ServiceNow CSA (Certified System Administrator)
• Preferred: CAD (Certified Application Developer)

Key Responsibilities:

• Develop and configure ServiceNow applications, workflows, and Flow Designer automations
• Build and troubleshoot Integration Hub spokes and REST/SOAP integrations
• Create and enhance Service Portal widgets, pages, and UI components
• Develop and maintain Transform Maps and data load activities
• Implement secure attachment handling and restricted APIs
• Contribute to ITOM/ITSM/CSM or other module implementations
• Participate in code reviews, unit testing, and deployment activities

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Company Description

We are seeking a seasoned and strategic Enterprise Sales Manager to join our dynamic team. As a key member focused on enterprise accounts, you will be responsible for driving business growth and fostering long-term client relationships. The ideal candidate should have a proven track record in B2B sales, particularly within enterprise-level accounts, and possess strong communication and negotiation skills.

Role Description

This is a full-time on-site role for an Enterprise Sales Manager located in Delhi. The concerned person will be responsible for new business development, lead generation, business communication, and account management. They will be actively involved in identifying and pursuing new business opportunities, establishing, and maintaining relationships with clients, and managing accounts.

Key Responsibilities

• Develop and maintain sales plan and opportunity pipeline.
• Quickly qualify opportunities and key strategic positions for each new prospect.
• Build and maintain relationships at the executive, operational and IT level.
• Develop strong knowledge of Products & Services and the marketplace.
• Set proper expectations in sales cycles that result in customers who can be used as positive references for future prospects.
• Able to Identify, qualify, and close sales opportunities form team members.
• Identify and cultivate new business opportunities within enterprise accounts through strategic prospecting and networking.
• Develop and execute tailored sales strategies to meet or exceed sales targets and expand market share.
• Set proper expectations in sales cycles that result in customers who can be used as positive references for prospects.
• Stay current with industry trends, market activities, and competitors to anticipate and respond to changing customer demands effectively.

Qualification

• Proven track record of 10+ years in business development, enterprise sales, or account management, ideally with an IT infrastructure in B2B environment.
• Demonstrated success in achieving sales targets and managing enterprise-level accounts.
• Must be open to travel for work.
• Strong negotiation, communication, and interpersonal skills with the ability to build rapport and credibility with senior executives.
• Strategic thinker with a proactive and results-oriented approach to business development.

Compensation:15-20 LPA (will be in fixed and variable format)

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Key Responsibilities:

• Strategic Partnership Development
• Business Planning and Execution
• Revenue Growth and Demand Generation

Technical Knowledge:

• Familiarity with IT infrastructure solutions, cloud services, networking products, and emerging technologies.
• Knowledge of OEMs like Cisco, Dell, HP, Lenovo, Microsoft, or similar.

Skills:

• Strong negotiation and relationship-building skills.
• Excellent communication and presentation abilities.
• Analytical mindset with proficiency in planning, forecasting, and reporting.
• Ability to work cross-functionally and influence without direct authority.

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Job Description

We are looking for an experienced and client-focused Service Delivery Manager (SDM) to oversee and manage the delivery of IT infrastructure and system integration services to our enterprise and government clients. The ideal candidate will ensure that services are delivered on time, within scope and budget, and to the agreed SLAs and KPIs, while maintaining high customer satisfaction.

Key Responsibilities:

• Candidate will be responsible for taking care of post-sales delivery services calls.
• Track and manage escalations, incidents, and problem management activities.
• Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
• Developing a deep understanding of projects to gain insights into the scope of service delivery.
• Coordinate with internal teams (Pre-sales, Engineering, Procurement, Project Management) and OEMs for timely service execution.
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.
• Providing accurate and regular reports to the management on performance of the service delivery.
• Prepare and deliver service reports, dashboards, and reviews for customers and management.

Required Skills and Qualifications:

• Minimum 3+ years of experience in IT infrastructure or system integration services in a service delivery role.
• Strong understanding of IT systems such as networking, servers, storage, security, virtualization, and cloud.
• Familiarity with OEMs like Cisco, HPE, Dell, Aruba, Microsoft, Fortinet, etc.

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Job Description

This is a full-time on-site role for an Enterprise Sales Head based out of Noida and Bangalore. He/she will be responsible for driving business from Enterprise segment, strategic planning, customer relationship, market analysis, performance monitoring and high-level business communication. This role will also include leading a sales team to achieve revenue targets and business growth. The ideal candidate will be proactive in identifying and pursuing enterprise-level business opportunities, building and nurturing strong client relationships, and overseeing the performance and development of their team to ensure overall success.

Key Responsibilities:

• Sales Strategy & Execution: Develop and execute a comprehensive sales plan to achieve and exceed revenue targets.
• Account Management: Serve as the primary point of contact for assigned client accounts, understanding their needs, requirements and challenges, if any. Build and maintain strong, long-term relationships with enterprise clients, serving as their primary point of contact. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target.
• Solution Selling: Understand client needs and present customized solutions that address their business challenges and objectives.
• New client acquisition: Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships.
• Market Intelligence: Stay updated on industry trends, competitive landscape, and emerging technologies to provide strategic insights to clients.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure seamless service delivery and client satisfaction. Collaborate with internal teams – Pre and Post sales to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly.
• Reporting & Analysis: Track sales metrics, prepare forecasts, and report progress to senior management. Track and analyse account performance, sales data, account funnel, and market trends to identify opportunities and challenges.

Qualification & Skills:

Education:

• Bachelor’s degree in business administration, Marketing, Information Technology, or a related field is required.
• MBA or Postgraduate Degree in Sales, Marketing, or a related specialization is preferred and will be considered an advantage.

Experience:

• Proven track record of 10+ years in business development, enterprise sales and account management with an IT infrastructure in B2B environment.
• Demonstrated success in achieving sales targets and managing enterprise-level accounts.
• Strong negotiation, communication, and interpersonal skills with the ability to build rapport and credibility with senior executives.
• Strategic thinker with a proactive and results-oriented approach to business development.
• Experienced in leading and managing high-performing sales teams, including setting goals, providing guidance, and driving team performance to achieve business objectives.

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Job Description

We are seeking a dynamic and driven Sales Manager – Government Business to lead our business development initiatives within the government sector. The ideal candidate will have a strong background in IT sales, particularly in system integration and government procurement processes, and be passionate about driving growth in public sector verticals such as defence, military, and public safety.

Responsibilities:

• Should be highly skilled in managing and navigating the complexities of government procurement processes, understanding RFPs, and building strong relationships with government clients.
• Build and maintain strong relationships with government clients and key stakeholders.
• Perform market research to identify B2B opportunities.
• Develop and implement comprehensive business development strategies to achieve company objectives.
• Driving lead generation efforts and new client acquisition through various channels.
• Creating pitches and proposals including requirements gathering for successful conversion of leads.
• Understanding and analysing business technical requirements from clients.
• Conducting introductory calls and following up with clients both online and offline.
• Responsible for Revenue generation from the Government Sales vertical.
• Nurturing leads and follow-ups.

Skill Requirement:

• 10+ years of experience in IT sales or system integration, focused on government clients.
• Strong understanding of sales cycles, government procurement, and public sector operations.
• Self-motivated, goal-oriented, and passionate about business development.

Education: 

Any graduates/ postgraduates

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Responsibilities

• Manage the enterprise networking infrastructure and handling day-to-day network related (routing, switching, firewall and wireless) issues and incidents.
• Configure and troubleshoot along with driving RCA in Cisco / HPE Aruba routers, switches.
• Create and update SOPs along with updating Network diagrams – LAN/WAN topology on periodic basis.
• Coordinating with hardware vendor/OEM for any hardware related issue (opening and resolving hardware issues through TAC).
• Must close all the Incident & Service Request within TAT.
• Support respective teams during audits/reviews by providing data from knowledge base.
• IOS upgradation in network devices and maintain a repository of the IOS images as per the standards.
• Guide helpdesk engineers at other locations to troubleshoot network issues remotely.
• Act as a Network professional.
• Responsible for the configuration, deployment and management of customer network infra.
• Configure and troubleshoot of Aruba wireless infrastructure contains Cloud based, Controller based & Stand alone.
• Configure and troubleshoot of Cisco wireless infrastructure contains Cloud based, Controller based & Stand alone.

Skills

• • Knowledge of Aruba or Cisco Router and Switches and Wi-Fi network devices.
  • Knowledge of SD-WAN solutions thorough understanding of OSI model and TCP/IP stack.
  • Strong knowledge and experience of switching technologies like VLAN, Trunk, STP, Etherchannel / Port Channel, VTP, CDP, LLDP.
  • Knowledge of RF characteristics:
    • Strong knowledge of antennas, 802.11 b/g/n, 802.11 ac/ax.
    • Strong knowledge of Stand alone, Cloud based & Controller based architecture.
    • Strong knowledge of AAA and integration with external RADIUS server (ISE, Aruba ClearPass).
  • Strong Knowledge and experience of routing technologies like OSPF, BGP, EIGRP, PBR, Subneting, Static routes.
  • Strong Knowledge and experience of Transport Technologies like GRE, IPSec, DMVPN, MPLS.
  • Strong Knowledge and experience of Network Services like ACL, IP SLA, NAT, NTP, Syslog, FHRP, QoS, Multicast.
  • Good communication and technical troubleshooting knowledge.

Experience

4–7 Years

Location

Pune, Mumbai

CTC

6 LPA – 9 LPA (Depending on candidate’s expertise)

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