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Devices
Enrol devices to be set up automatically with mobile device management (MDM). Streamline and customise the setup process for employees.
Content
Easily buy apps and books for employees. And distribute custom apps within your organisation.
People
Create Managed Apple IDs for employees and assign privileges for additional users on your IT team.
Apple Business Manager
Apple Business Manager is a simple, web-based portal for IT administrators that works with your third-party mobile device management (MDM) solution so that you can easily buy content in volume, whether your organisation uses iPhone, iPad or Mac.
Below are some of the main features of Apple Business Manager.
Automated Device Enrolment
With Apple Business Manager, you can automate MDM enrolment and simplify initial device setup without having to physically touch or prepare the devices before users get them. You can automatically enroll devices into your MDM solution of choice, as long as the device has been added to your organisation at the time of purchase — from Orbit Techsol (An Apple Authorised Reseller for Enterprises)
Apps and Books
Apple Business Manager works with your MDM solution, letting your organisation buy content (such as apps and books) in volume, assign it to devices or users, and then install and update that content wirelessly, even if the App Store is disabled. You retain full ownership and control of apps you have purchased. You can even revoke and reassign apps to different devices and users — in any country or region where that app is available from the App Store.
Managed Apple IDs
Apple Business Manager makes it easy to create a unique Managed Apple ID for each user in your organisation. Managed Apple IDs are unique to your organisation, and separate from personal Apple IDsyou can create for yourself. A benefit is that IT administrators manage the services that a Managed Apple ID can access. Also, because Apple Business Manager integrates with your existing environment, you can provide Managed Apple IDs to employees using their existing organisation credentials — for example, Google Workspace or Microsoft Azure Active Directory (Azure AD). You can integrate with Azure AD using either federated authentication or System for Cross-domain Identity Management (SCIM), enabling users to sign in to Apple services with their existing Azure AD credentials. See Introduction to federated authentication.
Device as a Service (DaaS)
Device as a Service (DaaS) helps businesses control life-cycle related costs by bundling hardware, software and IT services in a single per-unit package and paying for it as a monthly subscription, creating a more flexible environment where expanding or renewing your fleet has little to no impact to your finances.
Whether your organisation has ten devices or ten thousand, Apple fits easily into your existing infrastructure. Zero-touch deployment allows IT to configure and manage remotely, and IT can tailor the setup process to any team. So every Mac, iPad, iPhone and Apple TV is ready to go from the start.
Ability to Scale
Flexibility in scaling the needed devices to changing workforce levels provides efficiency.
Low Internal Resources
Third party planning and management of mobile devices eliminates the internal strain on staff resources.
Budget Flexibility
DaaS allows an enterprise to move the outright purchase of devices from capital budget to an operating expense, which for government purposes is an annual spending allocation.
Asset Obsolescence
Ability to refresh devices more quickly and to easily dispose of and recycle older devices gives an Agency newer technology on a regular basis and eliminates the labor-intensive process of device disposal.
DaaS as an integrated solution
The key objectives of DaaS are to simplify mobility acquisition, management and reporting; to reduce overall mobility cost through more efficient service management, and to deliver mobility devices and services to the right locations, at the right time, that are fully functional to begin operations immediately out of the box.
Mobile Device Acquisition
Mac Business Solutions will identify mobile devices that meet your agency’s usability, performance, and security requirements (this includes smartphones, tablets, and other mobile devices).
Mobile Device Provisioning
Mobile devices are securely provisioned, kitted, and configured prior to deployment to multiple geographically dispersed locations.
Mobile Device Management
A Mobile Device Management (MDM) solution is established, which manages all mobile devices and applications, performs remote sanitization of devices as necessary, and adheres to all security requirements as defined in the agreement.
Logistics
All device kits are distributed to the proper Agency personnel. Defective or damaged devices are collected and replaced in a timely manner.
Asset Management
The inventory of all accountable property is tracked and reported upon for the lifecycle of the contract from initial distribution, to replacement of defective, damaged, or missing devices, to final collection upon completion of the contract.
Technology Refresh
An assessment of all hardware and software is conducted every six months to determine if any upgrades are needed based upon technology innovation, age of the devices, condition of the device or operating system in use.
Asset Obsolescence
Ability to refresh devices more quickly and to easily dispose of and recycle older devices gives an Agency newer technology on a regular basis and eliminates the labor-intensive process of device disposal.
Decommissioning
All mobile device kits are distributed to the proper Agency personnel. Defective or damaged mobile devices are collected and replaced in a timely manner.
Simplified Procurement
Traditional procurement
The traditional procurement procedure forces government agencies and businesses to obtain hardware, software and services through different contract vehicles and providers, each one of them with individual activities, including:
- Procure Wireless Services
- Procure Devices
- Procure MDM Solutions
- Procure Apps and Software
- Procure Network Infrastructure
- Procure Accessories
- Procure Support Services
DaaS agreement
Under a DaaS agreement the procurement process is greatly simplified because many of the individual procurements are eliminated or combined, plus additional management services can be added:
- Planning and Management of Corporate DaaS Solutions
- Device Provisioning, Kitting, and Delivery
- Mobile Device Management and Device Refresh
- Ongoing Helpdesk Support and FMS Services
- Logistics for end-of-life disposal or recycling
There are many additional benefits provided by the DaaS model, including cost transparency, ability to scale up/down as needed, automated device refresh and better allocation of internal resources.